Terms of Service

1. The Service

Focused Scopes is a field operations and property management platform. It helps companies create and manage scopes of work, document jobs with photos, coordinate crews and vendors, handle change orders and invoicing, and run related property operations, on web and mobile devices. The Service is intended for business use only.

2. Eligibility and Accounts

• You must be at least 18 years old and using the Service for business purposes.
• You agree to provide accurate account information and keep it up to date.
• You are responsible for safeguarding your login credentials and for all activity under your account. Tell us immediately at hello@focusedscopes.com if you suspect unauthorized access.
• If your account belongs to a company workspace, the company's administrators control that workspace, including roles, permissions, and the company data you can see. Leaving or being removed from a company does not delete the business records the company retains.

3. Subscriptions, Trials, and Billing

• Billing. Paid plans are billed as subscriptions through our payment processor, Stripe (or, for purchases made through a mobile app store, through Apple or Google). By subscribing, you authorize recurring charges to your payment method at the price and interval shown at checkout, plus applicable taxes.
• Free trials. New subscriptions may include a free trial of the length shown at signup. When the trial ends, your subscription begins and your payment method is charged unless you cancel first.
• Auto-renewal and cancellation. Subscriptions renew automatically each billing period. You can cancel at any time in the app; cancellation takes effect at the end of the current billing period, and you keep access until then.
• Refunds. Except as required by law, fees are non-refundable and payments are not prorated for partial periods. See our Refund Policy.
• Taxes. Stated prices exclude taxes. You are responsible for any sales, use, VAT, or similar taxes, other than taxes on our net income.
• Price changes. We may change prices with at least 30 days' notice; changes apply from your next renewal after the notice period.
• Nonpayment. We may suspend or downgrade the Service if fees are past due after reasonable notice.

4. Your Content and Data

You own your data. The scopes, photos, documents, contacts, pricing, and other content you or your team enter into the Service ("Customer Content") belong to you or your company. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, reproduce, and display Customer Content, and to create backups, solely to provide, secure, and support the Service.

Your responsibility for your content. You represent that you have all rights necessary to submit your Customer Content and to grant the license above, and that your Customer Content and its use do not violate any law or third-party right.

Data about others. If you enter personal information about other people — such as clients, tenants, vendors, or employees — you are responsible for having the right to do so, for any required notices or consents, and for complying with applicable privacy laws. For that data, you act as the controller and we process it on your behalf to provide the Service.

Backups and export. You can export your data from the Service. You are responsible for maintaining your own copies of any records you are required to keep.

5. Acceptable Use

You agree not to, and not to permit anyone to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
• Upload content that is infringing, defamatory, malicious, or that you do not have the right to use;
• Attempt to probe, breach, or circumvent security or access data belonging to other companies or users;
• Reverse engineer, decompile, scrape, or copy the Service, or use it to build or benchmark a competing product;
• Resell, sublicense, rent, or share access to the Service except as your plan expressly allows;
• Use the Service to develop, train, or improve any machine-learning or AI model, or to extract or harvest data at scale;
• Interfere with the operation of the Service, including by introducing malware, bypassing usage limits, or placing unreasonable load on our infrastructure.

We may investigate suspected violations and suspend access to protect the Service or other users.

6. AI Features

The Service includes AI-assisted features (including "Cicero"), which can turn voice, photo, and video walkthroughs into draft scopes, suggest line items, map codes, and generate other outputs ("AI Output"). To provide these features, your inputs are processed by us and by third-party AI providers (currently Anthropic and OpenAI), as described in our Privacy Policy.

7. Third-Party Services

The Service integrates with third-party services such as Stripe (payments), QuickBooks Online and Xero (accounting), Anthropic and OpenAI (AI), Google Maps, Google Workspace APIs, weather-data providers, and customer-configured integrations such as Zapier. Your use of a third-party service is governed by that provider's own terms and privacy policy, and we are not responsible for third-party services or for any act or omission of a third-party provider. Connecting an integration is optional and can be disconnected at any time. If you purchase through Apple or Google, that store's terms also apply to your purchase.

8. Beta and Early-Access Features

We may offer features identified as beta, preview, early-access, or experimental ("Beta Features"). Beta Features are provided "as is," may change or be discontinued at any time, may be less reliable than generally available features, and are excluded from any service commitment. To the fullest extent permitted by law, we have no liability arising from Beta Features.

9. Not Professional Advice

10. Our Intellectual Property; Feedback

The Service — including its software, design, user interface, and the Focused Scopes name, logo, and branding — is owned by High Rollers Reserve LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service under these Terms; no other rights are granted, and we reserve all rights not expressly granted.

Feedback. If you send us feedback, ideas, or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose, without obligation or attribution to you.

11. Copyright Complaints (DMCA)

We respect intellectual property rights and expect users of the Service to do the same. If you believe that content on the Service infringes your copyright, send a written notice to our designated Copyright Agent at hello@focusedscopes.com with the subject line "DMCA Notice" that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work you claim has been infringed; (3) identification of the material you claim is infringing and information reasonably sufficient to permit us to locate it; (4) your name, address, telephone number, and email address; (5) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.

Counter-notices. If material you posted was removed or disabled and you believe this was the result of mistake or misidentification, you may send a counter-notice to the same address that includes: your physical or electronic signature; identification of the material and its location before removal; a statement, under penalty of perjury, that you have a good-faith belief the material was removed by mistake or misidentification; your name, address, and telephone number; and a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, any judicial district in which we may be found) and that you will accept service of process from the person who submitted the original notice. We may restore the material in accordance with the DMCA unless the original complaining party notifies us that it has filed a court action seeking to restrain the alleged infringement.

Repeat infringers. We may remove or disable access to content alleged to be infringing, and we will terminate, in appropriate circumstances, the accounts of users who are repeat infringers. Misrepresentations in a notice or counter-notice can result in liability under 17 U.S.C. § 512(f).

12. Termination

You may stop using the Service and cancel your subscription at any time, and you may delete your account in the app (Profile → Delete Account) or as described at focusedscopes.com/delete-account. We may suspend or terminate your access, in whole or in part, if you materially breach these Terms, use the Service unlawfully or in a way that risks harm to the Service or others, or fail to pay fees — with notice where practicable, and immediately where necessary to protect the Service or comply with law. Upon termination, your right to use the Service ends and we may delete your data in accordance with our Privacy Policy; we recommend exporting your data first. Sections that by their nature should survive — including 3 (for amounts owed), 4, 6, 8, 9, 10, 13, 14, 15, 16, 17, and 19 — survive termination.

13. Disclaimers

THE SERVICE, INCLUDING ALL AI OUTPUT AND BETA FEATURES, IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT DATA WILL NEVER BE LOST OR INACCURATE — KEEP YOUR OWN COPIES OF CRITICAL RECORDS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HIGH ROLLERS RESERVE LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS ARE AN ESSENTIAL PART OF THE BARGAIN. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

15. Indemnification

You will defend, indemnify, and hold harmless High Rollers Reserve LLC and its officers, members, employees, and agents from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to your Customer Content, your use of the Service, your violation of these Terms or applicable law, or your violation of the rights of any third party.

16. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully — it affects your legal rights.

Informal resolution first. Before starting an arbitration or lawsuit, you agree to first contact us at hello@focusedscopes.com with a written description of the dispute and the relief you seek, and to work with us in good faith to resolve it. If we cannot resolve the dispute within sixty (60) days, either party may proceed as described below.

Binding arbitration. Except for the excluded claims below, any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding individual arbitration, rather than in court. This agreement is governed by the Federal Arbitration Act. The arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (and Consumer Rules where they apply). The arbitration will take place in Texas, or by remote/videoconference, or on documents only, as the rules allow. The arbitrator has exclusive authority to resolve threshold questions of arbitrability, and may award the same individual relief a court could.

Excluded claims. Either party may (1) bring an individual claim in small-claims court, and (2) seek injunctive or other equitable relief in court to protect intellectual property or confidential information. Nothing here prevents either party from bringing an issue to the attention of a government agency.

30-day opt-out. You may opt out of this arbitration agreement by emailing hello@focusedscopes.com within thirty (30) days of first accepting these Terms, with your name, account email, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

17. Governing Law and Venue

These Terms and any dispute are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act as to Section 16. For any claim not subject to arbitration, or if the arbitration agreement is found not to apply, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Texas, and waive any objection to that venue.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page with a new "Last Updated" date, and for material changes we will provide notice in the app or by email before the change takes effect. Your continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not agree to a change, stop using the Service and cancel your subscription before it takes effect.

19. General

• Entire agreement. These Terms, the Privacy Policy, the Refund Policy, and any order or plan details you agree to at checkout are the entire agreement between you and us regarding the Service, and supersede any prior agreements on that subject. Any different or additional terms you propose (for example, in a purchase order) are rejected unless we agree in a signed writing.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, in whole or in part, including in connection with a merger, acquisition, financing, or sale of assets. These Terms bind and benefit the parties' permitted successors and assigns.
• Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, or severed, and the remaining provisions will stay in full effect.
• No waiver. Our failure to enforce a provision is not a waiver of it. A waiver is effective only if in writing.
• Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, internet or utility failures, cyberattacks, or failures of third-party providers or infrastructure.
• Notices. We may provide notices to you by email, through the Service, or by posting on this website; you consent to receiving communications electronically. You send us notices at hello@focusedscopes.com.
• Independent parties. You and we are independent contractors. These Terms create no partnership, joint venture, agency, or employment relationship, and no third-party beneficiaries.
• Export and compliance. You will comply with all applicable export-control and sanctions laws, and you represent that you are not located in, or a resident of, an embargoed region or on a restricted-party list.
• Headings. Section titles are for convenience only and do not affect interpretation.

20. Contact Us

High Rollers Reserve LLC, doing business as Focused Scopes
Email: hello@focusedscopes.com