Privacy Policy
Effective Date: July 7, 2026 · Last Updated: July 22, 2026
Focused Scopes is a field operations and property management platform owned and operated by High Rollers Reserve LLC, a Texas limited liability company doing business as Focused Scopes ("Focused Scopes," "we," "us," or "our"). This Privacy Policy explains what information we collect, how we use and share it, how we use AI, and the choices you have. It applies to our mobile applications (Android and iOS), our web application, and our websites, including focusedscopes.com (together, the "Service").
1. Information We Collect
Information you provide
- Account information — your name, email address, phone number (optional), role (such as manager, crew member, or vendor), and company affiliation. Passwords are handled by Firebase Authentication and are never stored by us in readable form. If you sign in with Apple, we receive the name and email your Apple ID shares.
- Business content — the work data you and your team enter into the Service, such as scopes of work, properties and their addresses, client, vendor, and management company contact details, line items and pricing, notes, change orders, inspections, punch lists, invoices, and documents.
- Photos, video, and audio — with your permission, photos, video, and audio captured with your camera or microphone, or selected from your library, for jobsite documentation and for AI-assisted features. Media files may include embedded metadata (such as the location where a photo was taken) if your device includes it. The microphone is used only when you choose to record.
- Support communications — information you send us when you contact support.
Information collected automatically
- Location — approximate or precise device location, only while you are actively using map features such as the route planner. We do not track your location in the background.
- Device and usage data — device type and operating system, app version, IP address, push notification tokens, and security and diagnostic logs.
- Crash and performance data — crash reports and performance diagnostics collected through Sentry to help us find and fix problems.
Payment and integration data
- Payments — subscription payments are processed by Stripe (or by Apple or Google for in-app purchases). We never receive or store full card numbers; we receive billing status and limited payment metadata (such as the card brand and last four digits).
- QuickBooks Online (optional) — if you choose to connect QuickBooks, we store your authorization tokens in secured, server-side storage that is not accessible to other users, and we sync invoice and customer data only at your direction.
2. How We Use Information
- Provide, operate, and maintain the Service, including syncing your work data across your team according to each person's role and permissions.
- Provide AI-assisted features (see Section 4), such as turning your voice, photo, and video inputs into draft scopes and suggestions.
- Process subscription payments and manage free trials.
- Send transactional emails (such as invitations, notifications, and receipts) and push notifications you can turn off at any time.
- Show jobsite weather (a property's location is shared with our weather provider to retrieve the forecast) and maps.
- Provide customer support and respond to your requests.
- Protect the security and integrity of the Service, prevent fraud and abuse, and comply with legal obligations.
- Diagnose crashes and improve performance, reliability, and features.
We do not sell or share your personal information (as those terms are defined under the CCPA/CPRA), and we do not use your data for third-party advertising or cross-context behavioral advertising. There are no third-party ad networks in the Service, and we do not offer financial incentives for your data.
4. Artificial Intelligence (Cicero)
The Service includes AI-assisted features (including "Cicero") that can turn your voice, photo, and video walkthroughs into draft scopes, suggest line items, and generate other outputs. When you use these features, the inputs you provide (such as audio recordings, photos, video frames, and related text) are sent to third-party AI providers — currently Anthropic and OpenAI — to generate your results, and are returned to you within the Service.
Your AI inputs and outputs are used to provide the feature to you. Under our commercial API agreements with Anthropic and OpenAI, your inputs are not used to train their general AI models. These providers may retain inputs for a limited period to deliver the service and monitor for abuse, then delete them in accordance with their policies. AI features are optional — if you do not use them, your data is not sent to these providers for this purpose.
AI output can be inaccurate or incomplete and should always be reviewed before you rely on it, as described in our Terms of Service.
6. Data Retention
We keep your information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete the personal data associated with it, except for records we are legally required to keep (for example, billing and tax records) or data that has been aggregated or de-identified so it no longer identifies you. Backups are cycled out on a rolling basis.
7. Your Rights and Choices
You can access and update your account information at any time in the app. Depending on where you live — including under the California Consumer Privacy Act (CCPA/CPRA), the Texas Data Privacy and Security Act (TDPSA), and the EU/UK General Data Protection Regulation (GDPR) — you may have the right to access, correct, export (portability), delete, or restrict or object to the processing of your personal information, and the right not to be discriminated against for exercising these rights. Because we do not sell or share personal information or use it for targeted advertising, there is nothing to opt out of for those purposes.
Legal bases for processing. Where the GDPR or a similar law applies, we process personal information: to perform our contract with you (providing the Service you signed up for); for our legitimate interests (securing, supporting, and improving the Service and preventing fraud and abuse); with your consent (for example, optional camera, microphone, and location access, and optional integrations), which you can withdraw at any time; and to comply with legal obligations. If you are in the EEA or the UK, you also have the right to lodge a complaint with your local data-protection supervisory authority.
Categories of personal information (CCPA). The information described in Section 1 falls into these categories under the CCPA: identifiers (name, email address, phone number, IP address); commercial information (subscription and billing status); audio and visual information (photos, video, and recordings you choose to capture); geolocation data (when you use map features); professional information (your role and company affiliation); and internet or electronic activity (device, usage, and diagnostic data). We collect these for the purposes in Section 2, share them only as described in Section 3, and retain them as described in Section 6. We use precise geolocation only to provide the map and routing features you request, and we do not use or disclose sensitive personal information for purposes that would require a right-to-limit notice under the CCPA.
To exercise any of these rights, contact us at hello@focusedscopes.com. We will verify your request and respond within the time required by applicable law, and you may appeal a decision by replying to our response.
Client and tenant data. If your information was entered into Focused Scopes by a business that uses our Service (for example, a property manager you work with), that business controls the data, and we process it on their behalf. We will refer requests about that data to the business, or assist them in fulfilling your request.
8. Account and Data Deletion
You can delete your account and its associated personal data at any time:
- In the app: Profile → scroll to the bottom → Delete Account → confirm.
- Online: follow the steps at focusedscopes.com/delete-account.
- By email: send a request to hello@focusedscopes.com from your account email address.
9. Security
We protect your data with encryption in transit (TLS) and at rest (Google Cloud), role-based access controls enforced by server-side security rules, and secured server-side storage for sensitive credentials such as integration tokens. No method of transmission or storage is 100% secure, but we work to protect your information using industry-standard safeguards. If we become aware of a data breach affecting your personal information, we will notify you and any regulators as required by applicable law.
10. Push Notifications and Email
You can turn off push notifications in your device settings or within the app. Transactional emails (such as receipts and account notices) are part of operating the Service; we do not send third-party marketing email to app users.
11. Children
Focused Scopes is a business tool and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
12. International Users
The Service is designed for and directed to businesses operating in the United States. It is operated from the United States, and your information is processed and stored in the United States. AI features may involve processing by providers in the United States. By using the Service, you understand that your information will be transferred to and processed in the United States, which may have different data-protection laws than your country.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new "Last Updated" date, and for material changes we will provide notice in the app or by email before the change takes effect.
14. Contact Us
High Rollers Reserve LLC, doing business as Focused Scopes
Email: hello@focusedscopes.com